SHIPPING

DELIVERIES WITHIN AUSTRALIA
 
We offer FREE standard shipping via Australia Post for all deliveries within Australia.  All deliveries are shipped within 24 hours of placing an order* with delivery times varying from 2-6 business days depending on your location.
 
All orders require a signature on delivery.  Deliveries may be signed for by anyone at your nominated address.  If you are not home when the delivery is made, a delivery card will be left at your premises detailing how your parcel can be collected.
 
If delivering to a business address, please include the business name in the shipping information at checkout.
 
COURIER SERVICE
 
MNDATORY also offers an optional Express Courier Service via DHL for a fee of $20 on all domestic deliveries.  All deliveries are shipped within 24 hours of placing an order* with delivery times varying from same-day-delivery to next-day-delivery (from time of dispatch) depending on your location.
 
All orders require a signature on delivery.  Deliveries may be signed for by anyone at your nominated address.  If you are not home when the delivery is made, a delivery card will be left at your premises detailing how your parcel can be collected.
 
If delivering to a business address, please include the business name in the shipping information at checkout.
 
Please note, if opting for this service, DHL cannot deliver to Australian PO Boxes.
 
INTERNATIONAL DELIVERIES
 
All prices on MNDATORY.COM are listed in AUD.
 
International Shipping is available via DHL Express for a fee of $50 AUD.  All deliveries are shipped within 24 hours of placing an order* with delivery times varying from 2-6 business days depending on your location.  Once your order has been dispatched, you will receive a confirmation email which will include any relevant tracking information.
 

All international orders require a signature on delivery.  Deliveries may be signed for by anyone at your nominated address.  If delivering to a business address, please include the business name in the shipping information at checkout.

Please note, all international orders may be subject to your country’s local taxes and import duties.  Customs and import duties are not included in the product cost or delivery fee and are only charged once the parcel reaches the destination country.  Please be aware that the payment of any and all duties are the responsibility of the recipient.  Customs policies can vary from country to country, so if unsure, please contact your local customs office for further information prior to completing your purchase.  Failure to pay any duties or taxes in the required timeframe will result in your parcel being returned to sender.  If your parcel is not successfully delivered and is returned to MNDATORY by the courier, we will contact you to provide the option of reshipment, or, for a refund of the purchased product.  A redelivery fee of $50 AUD will be charged to resend any returned parcels. Original shipping fees are non refundable. 

IMPORTANT INFORMATION
 
Once we have dispatched your order, you will receive a confirmation email which will include any relevant tracking information for your delivery.
 
Please note that all listed delivery times are estimates only and cannot be guaranteed.
 
All shipping charges are non-refundable.
 
*Orders made on weekends or public holidays will be processed next business day and shipped within 24 hours, unless pending credit verification.